Privacy Policy

We only collect volunteered information

Roadrunner Travel only collects personal information that you specifically volunteer to us. Personal Information is what can identify you as a specific individual, such as your name, phone number, or e-mail address.

Information is collected for your benefit

This personal information is collected in order to be able to process your online reservation, contact you if necessary, assess your eligibility to a number of fares or special discounts and to provide you with customised services and targeted offers according to your preferences.

Your personal information is used responsibly

Roadrunner Travel recognises and respects the privacy of all our clients. We place particular importance in ensuring that the personal information which you provided when you visited our web site, is held secure and used responsibly. Roadrunner Travel makes every effort to ensure that the information you exchange with us online, including personal information and credit card details, is treated as securely as possible to protect information sent between your browser and our systems. In addition, our web centre is protected by firewalls to ensure that only you can access your personal information.

Your information is private

Your personal information will be protected and will not be provided to third parties without your consent. Roadrunner Travel does not sell or rent your information to anyone. Roadrunner Travel will only share your information with our authorised travel service providers, and only as necessary in order to complete a transaction that you specifically request. In addition, Roadrunner Travel may need to release personal information, when such release is necessary to comply with the law or protect the rights, property or safety of Roadrunner Travel, our customers or others.

We protect your information

We understand that making purchases online involves a great deal of trust on your part; we take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the personally identifiable information you provide us. Your data is stored on our online database which is password protected so that we can refer back to your booking, then your personal information may be transfered to hard copy or deleted from our system. We ensure that following this privacy statement we will protect your personal details no matter where we process or store your data.

Site tracking

To help us improve the design of the site in order to better respond to the needs of our visitors, tracking software is used to monitor traffic patterns and site usage. No personally identifying information is captured in this process.


Access to our web site may imply the use of cookies. If you do not wish to receive cookies or wish to be informed of their transmission you may configure your browser accordingly. As a visitor to our site you have the right to understand our information privacy practices prior to providing us with any of your personal information.